не пойму, что хочет от меня этот продаван с АЛИ?
время доставки прошло, товара нет, трек номер не бьется, информация с АЛИ что месяц назад посылка пересекла границу РФ и другой информации нет. Прошу вернуть деньги, а он мне вот что пишет:
Dear friend, Really sorry that you still haven't got your parcel until now, As it has took a long time, we are afraid that there may be a delay or lost in transit, to solve the problem, could you please allow us send you a reshipment immediately?
If finally you got two parcels, there's no need to repay us, can we solve in this way? If you agree, could you please help us cancel the dispute and keep waiting?
Sorry again for the the troubles caused by it. Your early reply will be highly appreciated,